Troubleshooting

Blueye app

• + Live streaming
• + Blueye App for Android
• + Heading and/or the 3D model is incorrect
• + Contact Support Team

Software

• + The controller is not visible in my Bluetooth list
• + Editing Blueye video files in iMove on iPad
• + Disturbances in live feed from camera
• + Contact Support Team

Hardware

• + The Surface Unit is making a squeaking noise
• + The antenna on the Surface Unit is broken
• + I lost the magnet
• + Contact Support Team

Other

• + Issues regarding seek bar on Windows 10