How to connect your device to the Surface Unit via an Ethernet cable. This setup is suited for a permanent and stationary Blueye Observer setup, for a drone pilot operating within unstable wireless conditions, or if local rules and regulations prohibit you from using a wireless connection.
Connecting Ethernet to the Surface Unit
You can connect to the Surface Unit via Ethernet by using the USB accessory port. The Surface Unit supports most USB-Ethernet dongles, however, we recommend using a known branded 10/100Mbps dongle such as the Apple Ethernet dongle (https://amzn.to/2Yq9yY9). Keep in mind that the Surface Unit is no longer splash-proof when exposing the accessory port or charging port. The Surface Unit will act as a DHCP-server so there is no need to configure static IP-addresses on the clients.
Connecting Ethernet to iOS devices
In order to enable Ethernet on Lightning connector based iOS devices an Ethernet to USB-A dongle (https://amzn.to/2Yq9yY9) and a Lightning to USB3 adaptor (https://amzn.to/2KVgl9b). Keep in mind that you need to power the Lightning to USB3 adaptor in order to make it work. If the iOS device has a USB-C connector the setup for Android can be used.
Connecting Ethernet to Android devices
Depending on you have a micro-B USB or a USB-C you will need to find a suitable adaptor. Alternatively use a docking station with an RJ45 connector such as the DeX station for the Samsung 8-series. If using a USB-C or a DeX docking-station some devices* also support the HDMI output on some USB-C hubs.
Wired Controller connection
If you wish to achieve a fully wired connection by eliminating the use of both Wi-Fi and Bluetooth, you can connect a wired controller. See the Compatible Controllers article for a complete list of compatible controllers.
iPad 11" Pro with wired network and controller connection.
Samsung Galaxy Note S9 with wired network and controller connection.
Update: With this alternative dongle you can get a PlayStation game controller and ethernet wired to an iPhone lightning plug as well.
If you cannot connect to your drone, try to replug the dongle to the phone and restart the app. Also, double-check that the Ethernet setup is set to "DHCP-client/Automatic" and not "Static IP/Manual".