FAQs
Blueye Underwater Drone
- + Can I get a 3D model of the drone?
- + What is the maximum rate of descent and ascent, if the drone is moving vertically up and down?
- + How to find the Blueye drone serial number
- + What are the components of Blueye tether reel ?
- + Splicing tethers
- + What does the colours of different LED lights on Blueye underwater drone indicate?
Orders, Delivery & Shipping
Blueye App
- + Where are downloaded media files stored on Android?
- + Is the memory/SD card removable?
- + Is it possible to display the video stream from a Blueye drone on multiple devices ?
- + How do I capture video with the Blueye App?
- + How can I transfer videos from the Blueye underwater drone to my devices?
- + How do I include dive information in my video?
Blunux Operating System
Battery
- + How does water temperature affect the battery life of the Blueye underwater drone?
- + Is there a MSDS (Material Safety Data Sheet) for the Blueye drone's battery?
- + How do I charge the battery of the Blueye underwater drones?
- + How much time does it take to charge the Blueye drone battery?
- + Can I dive with the Blueye underwater drone dive when the battery is not fully charged?
Payments
Surface Unit
- + What does the blinking lights on the surface unit mean?
- + Is the Surface Unit waterproof?
- + Why is the surface unit is making a squeaking noise?
- + What do I do if the antennas on Surface Units are broken?
- + How do I change the name and password on the Surface Unit Wi-fi?
- + How do I reset the password on the Surface Unit?
Controller
Camera
- + What is the minimum focus distance of the camera?
- + How do I clean the camera windows on Blueye underwater drones?
- + Is it possible to take still images with camera on Blueye underwater drone ?
- + What is the megapixel of the camera of Blueye underwater drones?
- + What is the sensitivity of the camera?
- + Is it possible to install an additional filter on the camera?